A national car rental company retained G4S Compliance & Investigations (G4S) to investigate the theft of monies from one of their branch offices. Management and employees alleged that the theft had been conducted by a customer. G4S commenced the investigation by obtaining written statements compiled by each employee. 

Using statement analysis techniques, the investigation then centred on the Branch Manager. Proceeding with interviews, it was found that the Branch Manager was responsible for the theft. The client terminated that individual's employment with cause.